Last updated 17 August 2026
Our commitment to your privacy
Your privacy is fundamental to our work together. I'm bound by the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and professional ethical standards to protect everything you share with me.
This policy covers both the clinical record created through therapy and the limited information collected when you use this website.
What information we collect
In the course of care, the practice gathers:
- Identifying details such as your name, contact information and date of birth
- Health history and current mental health observations
- Relationship, family and work information relevant to your care
- Session notes and treatment plans
- Billing records and payment information
- Emergency contacts you nominate
How we use your information
Information is used to deliver therapy, plan treatment, communicate with you, process payment, run the practice, and meet legal obligations.
Your information is never used or disclosed for marketing purposes, and it is never sold to third parties.
Disclosures of your information
Sharing is limited to what is necessary for treatment, payment or operations, and requires your written authorization except where disclosure is legally mandated. Authorized disclosures may include:
- Family members you have designated in writing
- Other healthcare providers involved in your care
- Insurance companies, where you are seeking reimbursement
- Reports required by law, including court orders
- Professional liability insurers
Your privacy rights
You may access your records, request an amendment, receive an accounting of disclosures, request restrictions on how your information is used, receive notice of any breach, and choose how the practice communicates with you.
Written requests to [email protected] receive a response within 30 days.
Website privacy and cookies
This website collects only information you volunteer, for example through the contact form. Minimal analytics are used to understand how visitors move through the site, alongside advertising measurement tools from Meta and Google.
No information collected through this website is sold to third parties.
Telehealth security
Virtual sessions take place on HIPAA-compliant encrypted platforms such as Jane App. To keep your side of the session secure, please join from a private location, keep your device and software up to date, protect your login credentials, and do not record sessions without written agreement.
Secure storage of records
Clinical records are held locked or encrypted, with access restricted to me. Florida law requires records to be retained for a minimum of five years following the end of treatment.
Business associates
Where information is shared with billing services, practice management software or secure communication platforms, that sharing takes place under a HIPAA business associate agreement requiring the same standard of confidentiality.
Third-party vendors
Jane App (scheduling and telehealth), secure email providers, and professional liability insurers receive limited information under contractual HIPAA compliance requirements.
Data breaches
In the event of a breach affecting your information, you will be notified with the date of the incident, the information affected, the steps taken to investigate it, the measures taken to protect you, and what happens next.
Changes to this policy
Material updates to this policy trigger client notification. Continued use of services after notification indicates acceptance of the updated policy.
Your responsibilities
Please keep your contact information current, report any compromise of your privacy promptly, use secure passwords for telehealth and portal access, verify the accuracy of your records, and raise concerns as soon as they arise.
Questions or complaints
Questions about this policy can go to [email protected] or +1 904-906-9403.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, regarding an alleged HIPAA violation. Raising a concern will never affect your care.
